PRIVACY POLICY

A Legal Disclaimer

Effective Date: February 12, 2025

At DAYS Music & Arts Festival ("we," "us," or "our"), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our services, website, or attend the DAYS Music & Arts Festival. By using our services or attending our festival, you agree to the terms and practices outlined in this Privacy Policy.

1. Information We Collect

We collect personal information that you provide to us in various ways, including but not limited to:

Registration Information: When you purchase tickets or register for the event, we may collect your name, email address, phone number, billing information, and other necessary details.
Payment Information: For ticket purchases, we may collect payment information such as credit card details, processed through a secure third-party payment processor.
Event Attendance: During the festival, we may collect information such as your ticket details, photograph, or video recordings for promotional purposes.
Website Information: We may collect non-personal information such as IP addresses, browser types, device types, and usage patterns through cookies and similar technologies when you visit our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process ticket purchases and facilitate entry to the festival.
To communicate with you regarding event updates, changes, or additional offerings.
To personalize your experience at the festival and provide customer support.
To send promotional emails or newsletters (you may opt out at any time).
To analyze and improve our website and festival services.
To comply with legal requirements and enforce our terms and policies.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating the festival, processing payments, or performing other business functions. These third parties are contractually obligated to maintain the confidentiality of your information and use it only for the purposes for which it was provided.

We may also disclose your information in the following circumstances:

To comply with legal obligations, such as responding to subpoenas, court orders, or government requests.
To protect the rights, property, or safety of DAYS Music & Arts Festival, our attendees, or others.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet or method of electronic storage is completely secure, and while we strive to protect your information, we cannot guarantee its absolute security.

5. Your Choices and Rights

You have the right to:

Access, update, or delete the personal information we hold about you by contacting us at the email address provided below.
Opt out of promotional emails at any time by following the unsubscribe instructions in the email or contacting us directly.
Withdraw your consent for the collection or use of your personal data, subject to legal or contractual restrictions.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small files stored on your device that help us recognize your preferences, track site usage, and analyze trends. You can control cookie settings through your browser, but disabling cookies may impact your experience on our website.

7. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected such information, we will take steps to delete it.

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Effective Date: February 12, 2025

At DAYS Music & Arts Festival ("we," "us," or "our"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our services, website, or attend the DAYS Music & Arts Festival in the UK. By using our services or attending our festival, you agree to the collection and use of your information as outlined in this Privacy Policy.

1. Information We Collect

We collect personal information when you interact with our festival, website, or register for tickets. The types of information we collect may include:

Registration and Ticketing Information: When you register for tickets, we collect personal details such as your name, email address, phone number, and billing information.
Payment Information: We process payments securely through third-party payment providers, and may collect payment details such as credit card information.
Event Attendance: We may collect details of your attendance at the festival, such as ticket details, photographs, or video recordings, which may be used for promotional purposes.
Website and Online Interaction: When you visit our website, we may collect information such as your IP address, browser type, device type, and browsing patterns using cookies and similar technologies.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

To Process Your Ticket Purchases: To confirm your ticket purchase and facilitate entry to the festival.
Communication: To communicate with you about event updates, important changes, and other festival-related information.
Personalization: To improve your festival experience and provide customer support.
Promotions and Marketing: To send you updates, newsletters, and promotional offers (you can opt out of marketing emails at any time).
Website Improvement: To analyze and improve the performance of our website and online services.
Compliance with Legal Obligations: To comply with applicable laws and regulations in the UK.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information in the following situations:

Third-Party Service Providers: We may share your personal information with trusted third-party providers who assist in organizing and running the event (e.g., payment processors, event staff, security). These providers are contractually bound to maintain the confidentiality of your information.
Legal Requirements: We may disclose your information if required by law or to protect our legal rights, such as complying with court orders, subpoenas, or government requests.

4. Data Security

We take reasonable measures to protect your personal information against unauthorized access, disclosure, or alteration. However, no data transmission over the internet or method of electronic storage is 100% secure, and while we strive to protect your data, we cannot guarantee its absolute security.

5. Your Rights and Choices

As a UK resident, you have certain rights under the General Data Protection Regulation (GDPR). These include:

Access: You have the right to request access to the personal information we hold about you.
Correction: You can request that we correct any inaccuracies in your personal data.
Deletion: You may request that we delete your personal information, subject to certain conditions.
Opt-Out of Marketing: You can opt out of receiving promotional emails by following the unsubscribe instructions in the email or contacting us directly.
Data Portability: You have the right to request your data in a format that can be transferred to another service provider.

To exercise your rights, please contact us using the details provided below.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your experience, analyze website traffic, and track user behavior. Cookies are small text files stored on your device. You can control cookie preferences through your browser settings, but please note that disabling cookies may impact your experience on our website.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that this Privacy Policy applies only to our website and festival. We are not responsible for the privacy practices of any third-party websites and encourage you to review their privacy policies.

8. Children's Privacy

Our festival and website are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. Please review this policy periodically for any updates.

10. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your rights under the GDPR, please contact us at:

DAYS Music & Arts Festival
Email: info@daysandnight.co.uk
Address: 68 Queens Gardens, Aberdeen

Thank you for trusting us with your personal information. We are committed to ensuring your privacy and providing a safe and enjoyable experience at DAYS Music & Arts Festival.